I went to the Manager Tools website and took a look at their podcast categories and culled out some that illustrate a fair amount of what it involves.
HR (and all that that entails)
- Evaluations
- Staffing / Hiring / Interviews / Recruiters
- Retention
- Termination / Layoffs
- Employee Behavior
- One on Ones /Feedback
- Networking
- Employee Performance
- Company Strategy
- Communication
- Delegation
- Meetings
- Books
- Career
- Coaching
- Training
- Presenting
Any one of these areas grows with headcount, as the number of communication channels increases. Some of the tasks are emotionally draining, while others take their toll physically.
Yet, I remember when I thought managers did not do anything but drink coffee and loaf around. So when somebody asks me what I do I say "Wander around and wave my arms, hoping it makes a difference." I suppose it diminishes the work somewhat, but the only other option is to try and laundry-list it all and nobody wants to hear about that.
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